Wilkinson Cameras (and our related brands) collects personal information when you register with us, place an order with us for products or services and when contacting us using online forms, questions or Live Help.
We use the information provided to provide the services or goods requested, maintain guarantee/warranty records or to provide the information you have requested.
Unless you choose to accept marketing emails, by signing up to our online newsletter or by ticking the relevant box at the checkout, we will only contact you in relation to your order or enquiry placed. We do not share with or sell your information to 3rd parties for marketing purposes.
Should you choose to accept marketing emails, you can unsubscribe or change your preferences at any time.
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, contact us or fill in an online form and participate in competitions. Website usage information is collected using cookies.
How we use this information
We collect information about you to process your order, manage your account, reply to your enquiries and, if you agree, to email you about other products and services we think may be of interest to you.
We will also use some information provided to analyse and improve our website, products or user experience, including personalising your future visits to the website.
Order data will be used to process your order and some information will be shared with our service providers, for example to ask you to review your product or service.
If you have agreed to be contacted for marketing purposes, then we may share your data with other brands within Frank Wilkinson Cameras Ltd., which includes Digital Splash and WeBuyAnyCamera.
We will never share your information for marketing purposes with any 3rd party company.
You can change your marketing preferences or unsubscribe from marketing emails at any time, by contacting us or by simply using the “Change preferences” or “Unsubscribe” options on any marketing emails we send to you. These are on the bottom of every marketing email.
Access to your information, correction and data retention
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email
or write to us at the address below (see the “How to Contact Us” section). We will provide this free of charge once. Subsequent requests will have a small charge.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
In some cases we may need to keep your data for longer periods in order to fulfil our legal obligations.
We won’t keep your data for longer than is deemed necessary.
Our cookies help us:
• Make our website work as you'd expect
• Save you having to login every time you visit the site
• Remember your settings during and between visits
• Improve the speed/security of the site
• Allow you to share pages with social networks like Facebook
• Continuously improve our website for you
• Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass personally identifiable data to third parties
How to contact us