Part Exchange & Buy-In Terms & Conditions

Amended 06/10/2023 15.55 – change to page title, change to section 3.ii and addition of section 3.iii
Part-ex / Buy-In quotes submitted after this time will be subject to the terms below. Quotes submitted from 22/09/2023 to amend date above are subject to existing terms, up to 14 days from the time of quote (after which point the quote is deemed to have expired).

 

1.On-Line-Valuations
i  Any valuation sent via this website is a valuation based upon the information you submit to us about the equipment you wish to sell and not a price at which we are willing to buy the equipment.
ii Once you have received and accepted a valuation for your equipment you will need to send it to our office. Once received we will carry out a full inspection to check both the physical and working condition of the equipment.
iii If we consider the value of the equipment is affected by the condition or functionality which was not explained to us at the time we gave the online valuation, the price we offer for it following an inspection will differ from the original online valuation.

2.Purchase Contract
i Once we have carried out an inspection of your equipment we will offer to buy your equipment.
ii Any offer to buy equipment may only be accepted by you and a contract will only be made when you accept our offer to buy the equipment. The contract will be subject to these terms and conditions and will not contain any other standard terms and conditions.
iii When a contract is made, we will expect to receive all accessories with the equipment such as batteries, chargers, USB leads, AV leads, driver software, lens caps & body caps and expect you to delete any personal images from any internal memory and remove any memory cards which may belong to you and we will not be held responsible for any loss of personal data which may occur as a result.

3. Price & Payment
i Once we receive your equipment in accordance with 2 iii above, we will pay you the price for your equipment.
ii Part-Exchange values will be issued as online vouchers or store-vouchers, depending on your preference. If the value of your old equipment is more than that of the new equipment, you will be offered vouchers for difference or for the difference to be held on your account. If you would prefer to have a BACS transfer for the excess amount, this can be arranged, but please be aware that this portion will be treated as a “buy-in”, for which we offer less money, and therefore will be reduced accordingly.
iii Buy-In Values will be paid via BACS transfer. Buy-In transactions require a form of photo ID before BACS payment can be arranged.

4. Your Representations
i If we buy any equipment from you , we will be relying upon your representation that:
ii You are legally capable of entering into a binding contract to sell your equipment.
iii You are at least 18 years old ; and to the best of your knowledge, information and beleif:
a. you are the sole owner of the equipment;
b. other than in respect of any finance outstanding on the equipment which you have disclosed to us, no person has any claim to the equipment.
    c. all information supplied by you in respect of the equipment (whether in obtaining an On-line valuation, or otherwise) is true and accurate in all respects.

5.Our Liability
i Subject to condition 5.3, we will not be responsible or liable to you  for any loss of income or revenue, loss of business, loss of profit, or loss of anticipated savings. However , this condition 5.1 shall not prevent claims for loss of, or damage to, your physical property which is caused by our negligence.
ii Subject to condition 5.iii, our maximum aggregate liability to you under or in connection with any contract with you shall not exceed the value of your equipment.
iii We do not exclude or limit in anyway our liability for
– 1a. death or personal injury which we cause;
– 1b. fraud or fraudulent misrepresentation.

6. Law & Jurisdiction
We are requested by law to inform you that sales can be concluded in English only and that no public filing requirements apply.

7. Use Of Your Information
We use and record the information you give to us for any On-line valuation and/or in entering into a contract, for the purpose of making payment to you and in case we need to address any complaint , in accordance with the terms of our Privacy Policy.

8. Exceptions
i. All equipment must be fully operational and of saleable quality. Any accessories essential to the operation eg. rechargeable battery, charger, cable etc must be supplied. Battery chargers or any other electrical accessory must be designed for use in the UK/EU and must carry the CE marking.
We cannot accept cameras which use obsolete film or media formats. Offer does not include camcorders / video equipment.
All offers are made subject to a full examination and test of the equipment. On occasions we may require the equipment to be left in-store for a full assessment.
We reserve the right to refuse any equipment which we consider to be of insufficient condition or value to retail.

9. Sending items to us
i. If your valuation is over £100 in total, you may choose to send the goods to us using a Parcel Force drop-off service. We will arrange this for you at no charge. If you are found to have deliberately exaggerated the condition of your equipment and/or have put down an incorrect model number, resulting in a higher valuation, and your subsequent valuation after inspection is below £100, you may be charged £9.95 to cover this service. This will be deducted from your final value.
ii. If you wish to take advantage of the Parcel Force drop-off and your items are valued below £100, you can request this service and a £9.95 charge will be deducted from your final value.
iii. When sending items to us, whether using the Parcel Force drop-off service or a postal/courier service of your choice, you are responsible for ensuring the goods arrive in a saleable condition (see point 10 “Faulty & Damaged Goods”).
iv. All items must be securely and sufficiently packaged and appropriately labelled. Please read Parcel Force‘s “Shipping Guidelines” to ensure your package is appropriately packaged. We will not be held responsible for any goods damaged in transit.

10. Faulty & Damaged Goods
i.  We shall not be responsible for any goods that are received faulty or damaged.
ii. We shall only become liable for the goods once you have accepted our offer to purchase the equipment.
iii. The return of faulty equipment will be charged at £9.95