We have made the difficult decision not to reopen our Lancaster or Bury stores following the mandatory COVID-19 store closures on March 23rd this year.
The Burnley store will reopen on Monday August 3rd which will finalise the re-opening of our high street stores.
No other stores are affected, and we will continue our commitment to providing excellent customer service online and in the 8 remaining stores. Our store locations are now therefore Burnley, Preston, Kendal, Carlisle, Southport, Warrington, Chester and Liverpool.
We would like to thank the customers who have supported these stores and Wilkinson Cameras over the years and we invite you to still shop with us online or in your nearest alternative store. Our online ethos is to provide the level of exceptional service and knowledge you would expect in your local store and we are confident you will find this when shopping online or contacting Customer Services.
If there are any outstanding customer orders, repairs or print service orders, these customers will be contacted.
If you are a Lancaster or Bury customer and have in-store gift vouchers, these may be used at any of our other stores or if you contact us we will be able to swap them for online vouchers for you.
Your previous purchases or product warranties will not be affected. In the event of a fault occurring which is covered by a warranty, please see repair information for further information. We can repair your items easily via the post.
COVID-19 has had a significant impact on many high-street retailers and unfortunately, we are not immune to this. We successfully navigated lockdown and quickly adapted and improved our online business which has brought us out of the other side in a strong position ready to tackle life after lockdown.
We are still here as a business after almost 35 years because of our ability and desire to change as trends, customer habits and technology changes around us.
To ensure our business remains strong we must look at which stores we believe to be viable for the future. The changing trends in Bury and Lancaster, a sway towards shopping online or in larger towns and cities and the inevitable effects of COVID-19 with regards to retail has led to these stores closing. By doing so, we are able to strengthen the rest of our business and look forward to many more successful years.
We offer many thanks to the staff members at these stores, many of whom have been with us for several years. Peter Jones, Lancaster manager has been with Wilkinson Cameras for almost 18 years and Mark from Lancaster almost 14 years. Bury Manager Michael has been with us for almost 8 years. Thanks also to Beth at Lancaster and Paul and Jack at Bury.
If you have any questions or wish to comment, please contact us:
Online: Contact Us
By phone: 01772 252 188
In writing: Wilkinson Cameras Customer Service, Unit 25 Charnley Fold, Bamber Bridge, Preston, PR5 6PS